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| Shipping and Returns |
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SHIPPING
- A shipping charge will be added when you checkout.
- The shipping depends on the final total price.
- The more you buy, the more you save on shipping!
Shipping/price table:
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| Subtotal Price |
Shipping Charge |
| $0.01 - $9.99 |
$4.94 |
| $10.00 - $19.99 |
$5.94 |
| $20.00 - $29.99 |
$6.94 |
| $30.00 - $39.99 |
$7.94 |
| $40.00 - $49.99 |
$8.94 |
| $50.00 - $59.99 |
$9.94 |
| $60.00 - $69.99 |
$10.94 |
| $70.00 - $79.99 |
$11.94 |
| $80.00 - $89.99 |
$12.94 |
| $90.00 - $99.99 |
$13.94 |
| $100.00 - $149.99 |
$14.94 |
| $150.00 - $199.99 |
$15.94 |
| $200.00 - $249.99 |
$16.94 |
| $250.00 - $299.99 |
$17.94 |
| $300.00 - $349.99 |
$18.94 |
| $350.00 - $399.99 |
$19.94 |
| $400.00 - $449.99 |
$20.94 |
| $450.00 - $499.99 |
$21.94 |
| $500.00 - $749.99 |
$22.94 |
| $750.00 - $999.99 |
$23.94 |
| $1000.00 - or more |
$24.94 | | SHIPPING |
DRAGON WIZARDS
DISCOUNT SHIPPING!
The more you buy, the more you save on shipping!
Keep an eye on the Shopping Cart box on the right, it'll do all the math for you! | Your products will arrive at their destination within 10-25 working days from the date of your order, sometimes faster. If you purchase with a credit card, your card will be processed within 24 hours. If you are sending a check or money order, your order will be shipped as soon as payment clears.
Orders to APO or FPO addresses will be charged an additional $10 for shipping.
We ship only to the contenental United States, Alaska and Hawaii.
Any other area is by special arrangement. Please submit an international shipping request.
Click here for an I-OWE-YOU gift card for your gift recipient just in case the item doesn't arrive in time. Its handsome, and lets them know they will be getting your special gift!
RETURNS
Here at Dragon Wizards we strive to provide quality products that you will enjoy for years to come. Dragon Wizards seeks the best value which takes into account price as well as quality. We believe we offer the best quality for the lowest possible price. However, quality is subjective and viewed differently by each person. What appears to be a flaw to one person may be viewed as a natural mark of beauty to another.
Costume items, including tiaras, are non-returnable.
Non-Damaged Merchandise
If you decide to return a non-defective, non-damaged, or minorly-flawed item, we will refund your purchase cost, minus a 20% restocking fee, after we receive the item from you. Shipping is not refundable. You will pay for return shipping. Claims must be made within 48 hours of receipt. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged. Please contact Orders Placed before making any returns.
Shipping Damage
Occasionally an item may arrive damaged because of shipping. All merchandise damaged during shipment is covered by the shipper. If you receive merchandise delivered by carrier that shows no visible damage, but upon inspection you discover damage due to evident rough handling during shipping, please contact Orders Placed within 24 hours of receipt, and your claim will be processed immediately. Include the invoice/order number or the shipment involved. Explain the product damage involved, number of cartons received and whether you desire a replacement or credit to your account. This information will prepare us for a claim report from the carrier. NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim. Inspect each box for signs of damage such as crushed, torn, open, unseamed tape, etc. If you do find outward damage, sign the receipt with the words "Exception – Damage."
Lost In Shipping
It doesn't happen often, but carriers such as UPS, truck lines and Parcel Post do lose orders. If you have placed an order and have not received it in a reasonable period (a minimum of 10 days after your order status is updated to Shipped), please contact Orders Placed.
Reasons you may not have received an item:
1. UPS made three attempts at delivery to you and no one was home.
2. Your delivery address is a Post Office Box. UPS does not deliver to a Post Office Box. They notify you, but if no response is made within seven days, the package is returned.
3. You have moved and your order was sent to your former address. The package may have been retained by someone who signed for the package at your old address, or the shipment was returned.
4. Another resident in your household or nieghbor may have signed for the package and may have forgotten to give it to you.
Please contact Orders Placed before making any returns.
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Dragons
Gargoyles
